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Orders & Shipping – Windsor Footwear

Where do you ship?

We currently ship within the United Kingdom and Netherlands and the best part? All orders come with free shipping.

How long does delivery take?

• Estimated delivery time is 6-9 business days.
• Please note that delivery times may vary due to weather or carrier delays.

How can I track my order?

As soon as your order ships, you’ll receive an email with a tracking link to monitor your delivery in real-time.

 

Returns & Exchanges

What is your return policy?

Not the perfect fit? No worries! We offer a 30-day return policy from the delivery date. To qualify:

• Items must be unused, in their original packaging, and with tags attached.

How do I initiate a return?

Simply email support@windsorfootwear.com with your:

• Order number
• Reason for return

Our team will guide you through the process to ensure a smooth return.

Do you offer exchanges?

Absolutely! If you’d like a different size or style, contact us and we’ll arrange an exchange based on availability.

Are returns free?

We currently do not cover return shipping costs, unless:

• The item is faulty or incorrect, in which case, we’ll take care of it.

Contact Information

Business Name: Windsor Footwear

Contact us
Address: Keureplein 41, Amsterdam, Noord Holland, 1069CD, Netherlands

Email: support@windsorfootwear.com

Phone: +31 6 57 59 08 81

Company Number: 85325724
VAT Number: NL863586260B01

 

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM